98ab Privacy Policy — Your Information
How We Keep It Secure

Welcome to 98ab. We understand that sharing personal information on an online platform raises questions — where does it go, who can see it, and is it safe? 98ab's Privacy Policy is designed to answer exactly those questions, honestly and clearly.

This Privacy Policy applies to the 98ab website, mobile application, and all digital services. It is in effect whenever you register, log in, place a bet, or contact customer support on 98ab. By reading this policy, you will understand:

• What types of data we collect and why.
• How your information is used and stored.
• The circumstances under which data may be shared with third parties.
• The technical measures we have in place to keep your data secure.
• What rights you have over your own information.

98ab only collects the data needed to provide you with the best possible service. Collecting unnecessary information goes against our policy. We gather data in three main ways — directly from you, automatically through your use of the platform, and from third parties.

When you register with 98ab, you provide information directly. Additionally, when you visit our website, certain technical data is collected automatically — such as your device's IP address and browser type. This information is primarily used to ensure security and improve the quality of our services.

98ab uses your data for specific, legitimate purposes only. Information is never used beyond the purpose for which it was collected. Here is how we use your data:

• Account Management: To verify your registration, login, and profile updates.
• Payment Processing: To accurately process deposits and send withdrawals.
• KYC Verification: To verify age and identity and to meet legal obligations.
• Customer Support: To handle your complaints and queries quickly and effectively.
• Security Assurance: To detect fraud, money laundering, and duplicate accounts.
• Personalized Experience: To offer game suggestions and promotions tailored to your preferences.
• Contact: To send you important updates, promotions, and security alerts.
• Legal Compliance: To meet the requirements of applicable laws and regulatory authorities.

98ab never sells your personal data or shares it for advertising purposes. However, in certain limited circumstances, data may be shared with specific third parties. Strict confidentiality agreements are in place in every such case:

• Payment Provider: With Mobile Pay, Nagad, Rocket, and banks — solely to process transactions.
• KYC Verifier: With authorized verification agencies to confirm identity.
• Legal Authorities: Upon a court order or a lawful request from a regulatory authority.
• Technology Partners: Cloud storage and security service providers — bound by strict NDAs.
• Audit Firm: With authorized auditors to ensure fair play across the platform.

98ab uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help improve your experience. The types of cookies used on 98ab:

• Essential Cookies: These are essential for maintaining login sessions and ensuring site security — the site cannot function without them.
• Functional Cookies: To remember your preferred language, game settings, and layout.
• Analytics Cookies: To understand which pages are used most — fully anonymized data.
• Security Cookies: Used to detect suspicious activity and bots.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features. We do not use any third-party advertising tracking cookies.

98ab uses industry-leading technology to protect your information — not just a single lock, but a multi-layered security system where each layer addresses a specific risk:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser and our servers is fully encrypted.
• Two-Factor Authentication (2FA): Add an extra layer of security with OTP verification at every login.
• Data Encryption: All sensitive data stored on our systems is kept in encrypted format.
• Firewall & DDoS Protection: Our servers and data are protected against external threats.
• Regular Security Audits: Regular third-party penetration testing is conducted on our systems.
• Limited Access: Only authorized personnel can access specific data — no one has full access.

98ab does not retain any data longer than necessary. Retention periods depend on the type of data and applicable legal requirements. General guidelines:

• Account Information: For the duration of account activity and up to 5 years after closure.
• Financial Transaction Records: Retained for a minimum of 7 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Customer Support Contact: Up to 2 years after a dispute is resolved.
• Cookies & Session Data: Automatically deleted at the end of your session or after 30 days, whichever comes first.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified. You may also request account deletion at any time — however, certain data may need to be retained for a specified period due to legal obligations.

You have several important rights over your personal data. 98ab respects these rights and aims to respond to all requests within 30 days:

To exercise any of these rights, email us at: support@98ab.bet. Identity verification may be required during the application process. Most requests are completed within 7–14 business days.

98ab strictly prohibits account registration and use of its services by anyone under the age of 18. We do not knowingly collect personal information from minors.

• At the time of registration, a National ID card or birth certificate is required to verify your age.
• Additional KYC documents may be requested in suspicious cases.
• If a user is found to be a minor, their account is immediately suspended and any deposited funds are returned.
• Parents and guardians can report suspicious activity.

98ab may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, technological developments, or expansion of our services. For significant changes, we will:

• We'll send you advance notice to your registered email.
• We will display a clear notice on the website.
• We will update the "Last Updated" date at the top of the page.
• For major changes, we will give you at least 30 days' notice in advance.

Continued use of 98ab after any changes takes effect constitutes your acceptance of the updated Privacy Policy. If you do not agree to the new policy, you may request to close your account.

For any privacy-related questions, concerns, or requests to exercise your rights, please get in touch with us. Our Data Privacy Team will treat your matter with the utmost seriousness:

• Email: support@98ab.bet
• Response Time: Typically within 24–72 hours.
• Privacy Complaint Resolution: Up to 30 business days.

If you're not satisfied with our support team's resolution, you can escalate the matter to senior management. 98ab always respects your privacy and is committed to resolving any issue quickly and transparently.